QB Issue Resolution:

I’m here to make sure you’re getting the right support.


It sounds like that was a scam phone call based on the detail information you’ve provided. At Intuit, we are committed to ensuring that there’s privacy in everything you do. Please know that the error code you’ve mentioned is for QuickBooks Desktop, not for the Online (QBO) version.


To clear things up and verify if there is a case created under your account, reach out to our Technical Support Team.


Here’s how:

  1. Sign in to QBO.
  2. Go to Help.
  3. Click on Contact us.
  4. Enter your concern and click on Let’s talk.
  5. Choose either Start a chat or Get a callback.

I’ll reach out to our Security Support Team to make sure all of your personal information is protected. I’ll also take note of the charge you’ve mentioned and let them know so that they can look into it.

Resolution for Issue 'Error code 6069 & -6150, -1006 and sync manager corrupted' available: Yes (Solved).
Source: Intuit Community forum.

Error code 6069 & -6150, -1006 and sync manager corrupted: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for error code
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Error Recovery for error code [Canada]
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