QB Issue Resolution:

Banking errors can be irritating, but I’m here to help!

Error OL-221 may be caused by a temporary server outage. Try importing your account the next business day. If the error still occurs, we may need to deactivate and reactivate QuickBooks bank feeds to correct this.

Note: Before you disable bank for bank feeds, you need to make sure that there would be no transactions left unmatched on the bank feeds center.

To disable bank feed:

  1. Go to Lists and select Chart of Accounts.
  2. Right click Bank Account, then select Edit Account.
  3. On the Bank Feed Settings tab, click Deactivate All Online Services.
  4. Click Save and Close.

To reactivate bank feed:

  1. Go to Lists and select Chart of Account.
  2. Select Chart of Accounts, then right click Bank Account.
  3. Select Edit Account.
  4. Choose the Set Up Bank Feeds button.
  5. Follow the wizard for activating Bank Feeds.

Here’s a knowledge base article you may want to check for your reference: http://support.quickbooks.intuit.com/Support/Articles/how16085

Resolution for Issue 'error OL-221 what should I do?' available: Yes (Solved).
Source: Intuit Community forum.

error OL-221 what should I do?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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