QB Issue Resolution:

Glad I stumbled on this post you have. Let me give you some information which causes this error message that you encounter.


The error Something’s not working, usually caused by several reason, one of them is the saved cache on the browser or the User access.


Please open your QuickBooks Online account using the new incognito browsing. This way we are sure that there are no cache affecting the performance of QuickBooks Online.


If using a new Incognito browsing or Private Browsing works I would suggest to clear the cache of your browser.

  • On your computer, open Chrome.
  • At the top right, click More  .
  • Click More tools  Clear browsing data.
  • At the top, choose a time range. To delete everything, select All time.
  • Next “Cached images and files,” check the boxes.
  • Click Clear data.

Also check your pop up blocker, this can cause the page not to load, since the Accounts and Settings page is opened as an additional pop-up window.


That will get you back on track and allow you to access the needed pages.

Resolution for Issue 'Error: “Something’s not working. Give us a few minutes and try again. If it still doesn’t work, please contact us.”' available: Yes (Solved).
Source: Intuit Community forum.

Error: “Something’s not working. Give us a few minutes and try again. If it still doesn’t work, please contact us.”: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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