QB Issue Resolution:

Since the two transactions have already been matched, you don’t need to match a third transaction, as it’s been balanced correctly. In these cases, you can simply exclude the deposit since the payment has already been recorded. You can do so by going to Banking on the left navigation panel, using the box on the left to mark the transaction, clicking on Batch actions, and choosing Exclude selected.


If the payment came through in the undeposited funds account and you want to ensure it’s categorized correctly, first go to the + icon and select Bank Deposit. Under the Select Existing Payments field, use the boxes on the left to choose the payments. Once you’ve filled out the form, click Save and Close at the bottom right corner.

Resolution for Issue 'Error when matching a deposit to an invoice.' available: Yes (Solved).
Source: Intuit Community forum.

Error when matching a deposit to an invoice.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Invoice
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Error Recovery for Invoice [Canada]
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