QB Issue Resolution:

I’ve checked my resources, and currently, there isn’t an investigation about First Financial that fits your issue. I recommend calling our phone agents so they can create an investigation ticket about this. That way, they can directly reach out to your financial institution and work for a fix.

 

To get their updated phone directory, please check this link: Contact the QuickBooks Online Customer Support team.

Resolution for Issue 'Ever since the last bank update, my transactions no longer have enough information for me to process without logging into the bank. This is the issue: Pre-Update: DBT CRD 10/24/18 22754129 ALEXANDER MANUFACTURING Post-Update: DBT CRD 10/24/18 22754129 A Pre-Update: Transfer from Checking XX4401 to Transfer from Checking XX4401 to Checking XX4930 Post-Update: Transfer from Checking XX4401 to The bank wants a OFX or CONN file, however we’re using QB Online version and I can’t find where I get those files. Is anyone else having this issue and does anyone know if this is a bank or QBO problem?' available: Yes (Solved).
Source: Intuit Community forum.

Ever since the last bank update, my transactions no longer have enough information for me to process without logging into the bank. This is the issue: Pre-Update: DBT CRD 10/24/18 22754129 ALEXANDER MANUFACTURING Post-Update: DBT CRD 10/24/18 22754129 A Pre-Update: Transfer from Checking XX4401 to Transfer from Checking XX4401 to Checking XX4930 Post-Update: Transfer from Checking XX4401 to The bank wants a OFX or CONN file, however we’re using QB Online version and I can’t find where I get those files. Is anyone else having this issue and does anyone know if this is a bank or QBO problem?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Bank download info incomplete
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Error Recovery for Bank download info incomplete [Canada]
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