QB Issue Resolution:

To prevent this issue from happening again, Let’s find out if this is a browser issue before performing some troubleshooting steps.

 

I suggest using Google Chrome as a browser. Then, log in to your QBO account in a private browser or incognito window. Here’s how:

 

1. Launch Google Chrome.
2. Press these keys together, Ctrl + Shift + N.
3. Log in to your QBO account.

 

If these steps fixed the issue, go back to the main browser. Then clear cache, because it means a browser issue. If it doesn’t, try a different browser like (Firefox, Internet Explorer, or Safari).

 

You can also read through our help article and learn about how to delete or disable the cache and temporary internet files in your web browser.

 

Resolution for Issue 'Everytime I automatically logout of QB online I get a file called “Logout Servlet.dmv” downloaded onto my computer. How can I prevent this from happening?' available: Yes (Solved).
Source: Intuit Community forum.

Everytime I automatically logout of QB online I get a file called “Logout Servlet.dmv” downloaded onto my computer. How can I prevent this from happening?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Google Chrome
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