QB Issue Resolution:

As I understand this, your account look like

asset, 4,173
asset depreciation, 3,771.62

 

create an income account called gain loss on asset

journal entries

debit gain loss, credit asset for 4,173
debit asset depreciation, credit gain loss for 3,771.62

Resolution for Issue 'Fixed Asset – Disposal – Cash basis Accounting – Journal entry for Loss on disposal' available: Yes (Solved).
Source: Intuit Community forum.

Fixed Asset – Disposal – Cash basis Accounting – Journal entry for Loss on disposal: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for cash basis accounting
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