QB Issue Resolution:

We can automatically calculate the service charge or late fee to your customers. However, at this time, not all customers have the option to turn it on. We will be expanding the feature to more customers in the coming months.

 

Please see this article for the detailed steps: Setting Up and Applying Automatic Late Fees

 

If this option isn’t available in your account, you can manually add finance charge/late fee by either creating an invoice for the additional charge or adding it to an existing invoice.

 

Here’s how to create an invoice for an additional charge:

  1. Select the Plus icon (+).
  2. Under Customers, choose Invoice.
  3. Fill out the invoice with the necessary information.
  4. From the Product/Service drop-down, choose the finance/service charge or late fee item.¬†(Note: If you don’t have an item for additional charges, select Add new. Choose the appropriate type, then fill out the Product/Service information form.)
  5. Enter the amount of the charge.
  6. Select Save and close.

To add an additional charge on an existing invoice:

  1. From the left menu, select Sales, and select Customers.
  2. Select the name of the customer to view the Transaction List page.
  3. Find and select the invoice.
  4. Add a new line item, choose the finance/service charge or late fee item.
  5. Enter the amount of the charge.
  6. Select Save and close.

Resolution for Issue 'For QB online, how can we compute and asses finance charges to our customers? The invoices have different ages and amounts, so the ability to include that is important.' available: Yes (Solved).
Source: Intuit Community forum.

For QB online, how can we compute and asses finance charges to our customers? The invoices have different ages and amounts, so the ability to include that is important.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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