QB Issue Resolution:

I’m here to help you get the right support for processing your refund request.

I want to ensure your request for a refund is taken care of, I’d recommend reaching out to our Product Support Team. They have the additional tools that can check your account and verify where the charge is coming from.

You can check this link on how to reach them: https://community.intuit.com/articles/1501563.

Resolution for Issue 'For this client just I acces his account on line, only one time , but you continue charging me $ 5.00 every month since April , How I can reverse those charges?' available: Yes (Solved).
Source: Intuit Community forum.

For this client just I acces his account on line, only one time , but you continue charging me $ 5.00 every month since April , How I can reverse those charges?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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