QB Issue Resolution:

The QuickBooks Desktop Pro edition allows up to three users to work in a company file at the same time.


Let’s download the installation first. Your bookkeeper can refer to these steps:

  1. Go to the Downloads & Updates page.
  2. Select your product and version.
  3. Click on Download.

After downloading the file, your bookkeeper can now install the software. Here’s an article for further guidance: Install QuickBooks Desktop.


On the other hand, you can add your bookkeeper as one of the authorized users on your Intuit account. Just log in to our Customer Account Management Portal Site (CAMPS). Once added, she/he will be assisted by one of our agents.


The following article will provide more information: Manage your QuickBooks Desktop products and subscriptions in CAMPS.

Resolution for Issue 'got a bookeeper, she needs a quickbooks pro program to run on her computer at home under my license' available: Yes (Solved).
Source: Intuit Community forum.

got a bookeeper, she needs a quickbooks pro program to run on her computer at home under my license: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Company File
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Error Recovery for Company File [Canada]
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Additional Support Options: