QB Issue Resolution:

QuickBooks Online doesn’t store Printer Settings itself. Instead, your Windows Printer options are what controls one-sided or two-sided prints and paper feed preferences. If your printer preferences aren’t staying, I recommend reaching out to the manufacturer of your printer or your IT professional. It sounds like either a Windows or driver issue.

If you’d like to master printing in QuickBooks Online, I recommend checking out: How to print checks

Resolution for Issue 'Greetings! We have moved to QBO, and cannot seem to figure out how to get our print settings/preferences to stay. In QBD, the print settings would remember our preferences. So if we printed checks or deposits slips, the printer would automatically print one-sided and from the manual paper feed. And invoices would automatically print back to back, from our paper tray. We cannot figure out how to get this to happen in QBO. Anyone have any tips or tricks? Appreciate any help you can send our way!' available: Yes (Solved).
Source: Intuit Community forum.

Greetings! We have moved to QBO, and cannot seem to figure out how to get our print settings/preferences to stay. In QBD, the print settings would remember our preferences. So if we printed checks or deposits slips, the printer would automatically print one-sided and from the manual paper feed. And invoices would automatically print back to back, from our paper tray. We cannot figure out how to get this to happen in QBO. Anyone have any tips or tricks? Appreciate any help you can send our way!: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Customize Printing
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Error Recovery for Customize Printing [Canada]
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