QB Issue Resolution:
It is always best to use the Pay Liabilities function to remove balances under a settlement agreement from the regular Payroll Liability to a separate account, and pay from there. The fees and interest are additional Expense and not part of that liability.
Resolution for Issue 'Handling customer payments taken by the IRS.' available: Yes (Solved).
Source: Intuit Community forum.
Handling customer payments taken by the IRS.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Customer
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