QB Issue Resolution:

Let’s try using an incognito window or private browser to rule out the possibility webpage issues.


Here’s how to open an incognito window in all supported browsers:

  • Press Ctrl + Shift + P for Internet Explorer or Firefox.
  • Press Ctrl Shift N for Chrome.
  • Hold down Command Shift N for Safari.

If you’re able to access the Custom Form Style page, then I suggest clearing the cache of your regular browser.


You can refer to this article that will walk you through the steps depending on which one you’re using: Clear my browser cache and temporary Internet files.


I’m also linking an article just in case you need help in importing custom form styles for invoices or estimates.


Resolution for Issue 'Help. Custom Form Styles is not showing when clicked.' available: Yes (Solved).
Source: Intuit Community forum.

Help. Custom Form Styles is not showing when clicked.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for custom form
Quickbooks Repair Pro will resolve it efficiently and affordably. Guaranteed resolution of your issue, or you pay nothing!

Error Recovery for custom form [Canada]
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