Hi. Can someone please give me clarification on how to record inventory given for promotional purposes? I need to track the customers that received the promotional inventory as well as the inventory itself. Would it be considered a Sales Discount? I am confused. It seems that it would be a promotional expense, but how can I record it as that and then account for the COGS? Thanks in advance.

QB Issue Resolution:

Freebies with a sale, you should use two item lines

widget, qty 20, $$$
widget, qty 3,   $0.00

When you use a negative number for qty, that puts the item back in inventory and pulls the average cost out of COGS

But to track promotional items, given away over the counter so to speak, use inventory adjust, set the adjusting account to promotional expense, and lower the qty – then the cost of the items hit the promotional expense account as they should.

There is no alias function in QB inventory, so you can not make a giveaway item that will affect qty on hand, and you can not just assign a cost to any item with out that cost coming from some account.

Resolution for Issue 'Hi. Can someone please give me clarification on how to record inventory given for promotional purposes? I need to track the customers that received the promotional inventory as well as the inventory itself. Would it be considered a Sales Discount? I am confused. It seems that it would be a promotional expense, but how can I record it as that and then account for the COGS? Thanks in advance.' available: Yes (Solved).
Source: Intuit Community forum.

Hi. Can someone please give me clarification on how to record inventory given for promotional purposes? I need to track the customers that received the promotional inventory as well as the inventory itself. Would it be considered a Sales Discount? I am confused. It seems that it would be a promotional expense, but how can I record it as that and then account for the COGS? Thanks in advance.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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