QB Issue Resolution:

Thank you for posting here in the Community. I’d be glad to lend a hand with the grouped payments from Bank Feed.

To avoid using Resolve Difference, you can create an invoice or sales receipt for the GoPayment transaction. That way, when equaling them from Bank Feeds, you’ll be able to select a match in QuickBooks.

 

Here’s how:

 

  1. Click the Plus sign.
  2. Select Invoice or Sales Receipt.
  3. Enter necessary information.
  4. Click Save and close.
  5. On the left panel, click Banking.
  6. Choose the transaction.
  7. Select Find match.
  8. Put a check mark on the transactions you can match.
  9. Click Save.

In case you need more insights into adding and matching transactions, I’m attaching the article I recommend on this:

 

Match and categorize your downloaded bank transactions.

 

Please don’t hesitate to get back to me if you need further assistance with matching the payments. The Community has your back.

Resolution for Issue 'Hi Everyone. There was a GoPayment update recently so you don’t need to manually sync GoPayment payments. My client owns the account and I am listed as admin. She did the GoPayment upgrade in her account but it is not being reflected when I login as admin to her account. Do I need to be logged in w/her credentials? I may not be understanding the issue correctly, but when I go to accept transactions in my bank feed in QBO, the GoPayment transactions do not show up when I click “find more”, so I am having to manually add them in the “resolve” section. So if two folks pay by credit card, and one was a gopayment payment, and they are “grouped” in her merchant account, this is the process I have to go through.' available: Yes (Solved).
Source: Intuit Community forum.

Hi Everyone. There was a GoPayment update recently so you don’t need to manually sync GoPayment payments. My client owns the account and I am listed as admin. She did the GoPayment upgrade in her account but it is not being reflected when I login as admin to her account. Do I need to be logged in w/her credentials? I may not be understanding the issue correctly, but when I go to accept transactions in my bank feed in QBO, the GoPayment transactions do not show up when I click “find more”, so I am having to manually add them in the “resolve” section. So if two folks pay by credit card, and one was a gopayment payment, and they are “grouped” in her merchant account, this is the process I have to go through.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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