QB Issue Resolution:

Hey there, NU-LTGx.

 

Thanks for reaching out here in the Community. I can provide you with some answers to your questions about invoices.

 

When sending invoices to your customers, you can mark them as sent by entering “Sent” in the PO number field or as a memo. Additionally, the listed invoice status will change from “(Not sent)” to “(Sent)” when the email is delivered. I’ll include a screenshot below to show you what this looks like.

 

 

For your next question, yes, you’re correct. When you delete an invoice, your next invoice will be the following number.

Resolution for Issue 'Hi! Hopefully someone can help me here, when printing an invoice to mail to a customer, how do I show it as “sent” in QB? As the customer does not want them emailed. Also…would you happen to know why when I delete an invoice the invoice number does not update? For example, I deleted invoice 1002 but when I enter a new invoice, it automatically reverts to 1003 instead of 1002? Is this how QB works for this type of transaction? Just making sure I did everything correct so I can keep track of everything. Thank you in advance!!' available: Yes (Solved).
Source: Intuit Community forum.

Hi! Hopefully someone can help me here, when printing an invoice to mail to a customer, how do I show it as “sent” in QB? As the customer does not want them emailed. Also…would you happen to know why when I delete an invoice the invoice number does not update? For example, I deleted invoice 1002 but when I enter a new invoice, it automatically reverts to 1003 instead of 1002? Is this how QB works for this type of transaction? Just making sure I did everything correct so I can keep track of everything. Thank you in advance!!: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Invoices
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Error Recovery for Invoices [Canada]
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