QB Issue Resolution:

Using the QuickBooks Online (QBO) mobile app, you can let your customer sign an estimate or invoice. However, the ability to add your signature on the payments you’ve received or on the sales receipt is not available.

Also, you can only print an invoice with a signature if you’re using a standard invoice template. If you’re using the custom template, you can’t include the signature when printing an invoice since we can’t map the signature field when importing a template.

What you can do is to check any supported third-party apps that can work with QuickBooks and help you with adding signature on your sales forms. For more detailed information, you can visit these pages:

You can download and install the mobile app through this link: https://play.google.com/store/apps/details?id=com.intuit.quickbooks&hl=en.

Resolution for Issue 'Hi, how can i add my signature when i receive a payment and a receipt is sent to the customer?' available: Yes (Solved).
Source: Intuit Community forum.

Hi, how can i add my signature when i receive a payment and a receipt is sent to the customer?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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