QB Issue Resolution:

You received checks to pay for invoices, do not worry about banking downloads

Use receive payments, check each invoice for that customer and receive the amounts. Make sure the account to be deposited to is undeposited funds.

then use make deposits when you get back from the bank. check off the two payments, select the bank account you deposited to, and insure the amount in QB matches the actual deposit, save.

THEN, when you download banking it just match the bank deposit to the QB deposit, if you use download banking.

Resolution for Issue 'Hi, I am new to quick books so bare with me. I have two invoices for two different jobs and happened to get paid by cheque on the same day, so I went and banked them but the bank I use always puts the cheque amounts together. Consequently, I need to split one transaction but match it to the two invoices. Can anyone help me? I know the basics but I read somewhere about deposits but they sounded complicated. Many thanks Jim' available: Yes (Solved).
Source: Intuit Community forum.

Hi, I am new to quick books so bare with me. I have two invoices for two different jobs and happened to get paid by cheque on the same day, so I went and banked them but the bank I use always puts the cheque amounts together. Consequently, I need to split one transaction but match it to the two invoices. Can anyone help me? I know the basics but I read somewhere about deposits but they sounded complicated. Many thanks Jim: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for payments
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