QB Issue Resolution:

Thank you for your reply, as well as the screenshots you provided.

 

Let’s consider the images you provided as an example of what I mentioned earlier. Your recorded transaction amount is $152, while the downloaded transaction you’re trying to match is $112.

 

As stated above, the screen where you can match recorded transactions will only show those with amounts that are equal to or lower than your downloaded transaction. This isn’t an ongoing issue with the product, it’s the normal operation of QuickBooks Online.

 

To put it to practice, you can edit the $152 transaction and split it into 2 parts. Say, one part is $112 and the other is $40. Retain the same transaction date to ensure they will appear. If you try to find a match for the $112, I’m sure you’ll see the edited transaction on the list.

Resolution for Issue 'Hi there, Need some help on identifying what seems to be the problem. I did some research of what could be the reasons why bank transactions not matching. However, seems like most of the bullet points doesn’t resolve my issue. We had set up a Sweep Account to match our expenses vs what has been taken out from our bank account. But upon matching both entries, the expense transaction doesn’t show on the lists of expenses. Attached are the screenshot of what I’m trying to match. Amount may be different but it should somehow show on the selection of all the lists of what i can match (even if its for multiple transactions) Hope I’m making sense lol. Thank you' available: Yes (Solved).
Source: Intuit Community forum.

Hi there, Need some help on identifying what seems to be the problem. I did some research of what could be the reasons why bank transactions not matching. However, seems like most of the bullet points doesn’t resolve my issue. We had set up a Sweep Account to match our expenses vs what has been taken out from our bank account. But upon matching both entries, the expense transaction doesn’t show on the lists of expenses. Attached are the screenshot of what I’m trying to match. Amount may be different but it should somehow show on the selection of all the lists of what i can match (even if its for multiple transactions) Hope I’m making sense lol. Thank you: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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