QB Issue Resolution:

QuickBooks Online doesn’t allow us to print the 940 tax form if we have pending dues for that certain tax. We can go to the Taxes menu to check if you have pending dues, then manually record your tax payment (the payment you made outside the system) so that you can successfully print the form. I’ll guide you how:

  1. Select Taxes from the sidebar menu.
  2. Click the Payroll Tax tab.
  3. Under the Taxes section, click the Pay Taxes button.
  4. Next to the payment that you want to pay, select Record Payment.
  5. Click Record Payment.

After recording all the payment, we can now print your 940 tax form. You can follow the steps below:

  1. Select Taxes from the sidebar menu.
  2. Click the Payroll Tax tab.
  3. Under the Forms section, select Annual Tax Forms.
  4. Click the 940 (Employer’s Annual Federal Unemployment Tax Return) link.
  5. Hit View.
  6. On the ViewPdfForm page, click the Print icon to print the form.

If you’re about to mail your 940 tax form to the IRS, you can refer to this link to know the different mailing addresses: Where to File your Taxes for Form 940.

 

Resolution for Issue 'How can I create my Payroll Form 940? It keeps telling me that I need to make a payment but that is not true. How can I get the 940 to print? Please help me…' available: Yes (Solved).
Source: Intuit Community forum.

How can I create my Payroll Form 940? It keeps telling me that I need to make a payment but that is not true. How can I get the 940 to print? Please help me…: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Form 940
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Error Recovery for Form 940 [Canada]
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