QB Issue Resolution:
Let me address you concern about entering batch transactions in QuickBooks Desktop.
To resolve this issue, you can start by clearing and re-adding the prefilled account in the Vendors profile. Here’s how:
- Go to Vendors and choose Vendor Center.
- Double click on the vendor’s name.
- Go to the Account Settings tab.
- Click on the Clear All.
- Then, re-add the account.
- Once you’re done, click on OK.
Then, try entering batch transactions. However, if you get the same results, let’s try following the steps above on a sample company file.
Otherwise, I’d suggest contacting our Technical Support Team to have this checked. They can investigate this further with more tools.
Here’s how to reach them:
- Go to https://help.quickbooks.intuit.com/en_US/contact.
- Choose QuickBooks Desktop.
- Select your QuickBooks Desktop version.
- Choose a topic.
- Click on Get Phone Number.
From there, you’ll be able to enter batch transactions in QuickBooks Desktop without getting an unexpected behavior.
Resolution for Issue 'How can I fix when I am batch entering transactions with vendors who have prefilled accounts, the account splits with the amount with no account and the prefill is zero?' available: Yes (Solved).
Source: Intuit Community forum.
How can I fix when I am batch entering transactions with vendors who have prefilled accounts, the account splits with the amount with no account and the prefill is zero?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Account Settings tab
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