QB Issue Resolution:

Currently, the ability to add e-signatures to emailed transactions is available only in the QuickBooks Online mobile app.


In the meantime, I recommend using the mobile app to use this feature.


Here’s a link on how to download the app: https://quickbooks.intuit.com/community/Apps/How-to-download-the-QuickBooks-Online-mobile-app/m-p/18….


Also, I encourage sending us your feedback. This way, our engineering team can consider your suggestion for product updates in the future.

Resolution for Issue 'How can I get recipients of emailed invoices to sign with e signature?' available: Yes (Solved).
Source: Intuit Community forum.

How can I get recipients of emailed invoices to sign with e signature?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for emailed invoices
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Error Recovery for emailed invoices [Canada]
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