QB Issue Resolution:
Let’s go to the Chart of Accounts settings to check if account is set to inactive. Let me guide you how.
- Click Accounting on the left pane.
- Select Chart of Accounts.
- Click Settings beside the Print list icon.
- Make sure to uncheck the Include inactive option.
- Look for the account, click Make active under the Action column.
Once done, go back to the Reconcile page to locate and use the account.
Resolution for Issue 'How can I locate a second version of my bank account? It shows up on my account lists under Reconcile. It is not in my chart of accounts. How do I remove or locate it?' available: Yes (Solved).
Source: Intuit Community forum.
How can I locate a second version of my bank account? It shows up on my account lists under Reconcile. It is not in my chart of accounts. How do I remove or locate it?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Chart of Accounts
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