QB Issue Resolution:
Typically pre-paid income is a deposit from the customer, assuming that is what you mean
create a short term liability account called customer deposits
create a service item called cust dep and select the customer deposits liability account as the income account on the item screen
When you receive the deposit use a sales receipt and the cust dep item
When you invoice, list the items the customer is being charge for, follow those with the cust dep item, qty is negative one, enter the deposit amount
The customer pays the balance owed.
Resolution for Issue 'how can i make a prepaid income. there is no option' available: Yes (Solved).
Source: Intuit Community forum.
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