QB Issue Resolution:

I’ll help you with reconciling the bank account, Bruce-derouen.

 

When you deleted the deposit, it caused the beginning balance to be off. Since it was intentionally deleted, so this means that the transaction is not part of the previous reconciliation. Having said that, we’ll have to unreconcile and reconcile the previous period again. This way, QuickBooks Online will recognize the accurate and new balance.

 

When you undo a reconciliation, you’ll have to edit each transaction. Here’s how:

  1. Click Accounting, then go to the Chart of Accounts tab.
  2. Select the bank account, then click View register.
  3. Select the transaction you want to unreconcile.
  4. Select the box where you can see R, then continue clicking until it’s blank.
  5. Click Save.

Once done, reconcile the bank account again. The beginning balance on the current period should be correct by then.

 

If you have additional questions, please feel free to get back to this thread.

Resolution for Issue 'How can I reconcile my checking account when i have a deposit that was deleted intentionally, due to an error, but the beginning balance is now messed up? I have a deposit that was entered in error. I deleted it but now when i try to reconcile, QB tells me my beginning balance is off. The actual running balance DOES balance with my online account, but I can’t figure out how to correct this beginning balance issue without actually throwing off my running balance and it really NOT balance with my bank. Am I making sense? I sure hope so! I’ve been trying to get through to support for about 1.5 months now and it keeps saying “5 minutes.” An hour later, QB logs out due to inactivity. Appreciate any input.' available: Yes (Solved).
Source: Intuit Community forum.

How can I reconcile my checking account when i have a deposit that was deleted intentionally, due to an error, but the beginning balance is now messed up? I have a deposit that was entered in error. I deleted it but now when i try to reconcile, QB tells me my beginning balance is off. The actual running balance DOES balance with my online account, but I can’t figure out how to correct this beginning balance issue without actually throwing off my running balance and it really NOT balance with my bank. Am I making sense? I sure hope so! I’ve been trying to get through to support for about 1.5 months now and it keeps saying “5 minutes.” An hour later, QB logs out due to inactivity. Appreciate any input.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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