QB Issue Resolution:

You can run your Journal reports to see your saved journal entries in QB Online.

To do that, just go to Reports at the left navigation and then search for Journal.

Resolution for Issue 'How can I see old Journal entries?' available: Yes (Solved).
Source: Intuit Community forum.

How can I see old Journal entries?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Journal reports
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Error Recovery for Journal reports [Canada]
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Additional Support Options: