QB Issue Resolution:

You can manually edit the employee that reached 24 and remove that they have any further accrual for the time remaining. You can update this info at any time.

The “max” is a “Not To Exceed In Reserve” limit.

The Reset is a “No Carryover Provision” setting.

And nothing prevents the system from allowing an employee to Accrue 10, take it, accrue another 10, take it, etc, throughout the year. Only a Human can monitor and control that.

Resolution for Issue 'How can I stop sick leave from accruing after it reaches its maximum for the year?' available: Yes (Solved).
Source: Intuit Community forum.

How can I stop sick leave from accruing after it reaches its maximum for the year?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Carryover Provision
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Error Recovery for Carryover Provision [Canada]
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