QB Issue Resolution:

You do have the option to be able to void an invoice even after it has been paid. Let me show you how to do it.

  1. On the left go to Transactions.
  2. Select Sales
  3. Find the invoice you want to void and click on it.
  4. At the bottom click on More.
  5. Select Void

Now you’re all voided out and ready to move forward.

Let me know if you have any other questions and thank you for posting in the community.

Resolution for Issue 'How can I void an Invoice?' available: Yes (Solved).
Source: Intuit Community forum.

How can I void an Invoice?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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