QB Issue Resolution:

Open the customer center > right click on a customer > select re-sort list.

This will put the list in alphabetical order. Then your report will be in the order you prefer.

Resolution for Issue 'How can sort order be changed on A/R Aging report?' available: Yes (Solved).
Source: Intuit Community forum.

How can sort order be changed on A/R Aging report?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for aging
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Error Recovery for aging [Canada]
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