QB Issue Resolution:

HiĀ victoria,

Good day to you!

I am here to help!

You can record the sales by using “Sales receipt” function.

+ > Sales receipt

To make the sales applied to the cash received, you can try the following steps:

+ > Received payment > Tick the invoice to match the entries below > Save

The status should be showing closed by now.

Hope you find the above information useful.

Have a lovely day.

Resolution for Issue 'how do i add a sale that has already been paid?' available: Yes (Solved).
Source: Intuit Community forum.

how do i add a sale that has already been paid?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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