QB Issue Resolution:

The cash is still income and has to be recorded in QB

 

If youare a sole trader, then use make deposits, and select cash back, select the owner equity drawing account to show it went in your pocket.

 

If it stays in the business thenĀ  a cash sale would deposit to the cash bank account

Resolution for Issue 'How do I add cash transactions into QB? The cash never gets banked it goes into my pocket. How do I add it without screwing up QB bank balance?' available: Yes (Solved).
Source: Intuit Community forum.

How do I add cash transactions into QB? The cash never gets banked it goes into my pocket. How do I add it without screwing up QB bank balance?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Cash bank account
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Error Recovery for Cash bank account [Canada]
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