QB Issue Resolution:

I see what’s happening now.

You’re correct that something will need to be recorded in QuickBooks before you can find a match for your transaction. The tool uses smart searching to match downloaded transactions to transactions in QuickBooks. This makes reconciliation much easier and will save you tons of time. For more info on the matching feature, take a look at this article:https://community.intuit.com/articles/1773483-how-to-add-and-match-downloaded-banking-transactions.

If your bank transfer is appearing in both your Chequing account and Savings account feeds, whichever one doesn’t apply can be moved to the Excluded section to remove it from the bank feed. Just check the box next to the transaction, click Batch Actions > Exclude Selected.

Resolution for Issue 'How do I automatically match bank account transfers?' available: Yes (Solved).
Source: Intuit Community forum.

How do I automatically match bank account transfers?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Bank Account
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