QB Issue Resolution:

I have a way to clear the transaction, EileenHess.


You’ll want to edit the Deposit to account of the recorded payment. This removes the transaction that shows up in the bank deposit section.


Here’s how:

  1. On the left panel, click Sales and select Customers.
  2. Click the customer’s name and look for the payment.
  3. In the Receive Payment page, change the account from the Deposit to drop-down list to any bank account.
  4. Click Save and close.

When you go back to the Bank Deposit page, you will no longer see the payment.



To know why some payments go to the Undeposited Funds account, you can check this article: Deposit payments into the Undeposited Funds account in QuickBooks Online.


If you have other questions or concerns, please don’t hesitate to ask. Have a great day!

Resolution for Issue 'How do I clear/delete undeposited funds from the bank deposit?' available: Yes (Solved).
Source: Intuit Community forum.

How do I clear/delete undeposited funds from the bank deposit?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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