QB Issue Resolution:

We’re unable to close out an escrow account, DecaturInvestor.


However, you can inactivate this account if you no longer use it. Doing this will hide the account from Chart of Accounts and other tabs where you can choose accounts.


The transactions under this account will be kept on reports and tax forms.


Here’s how to make the account inactive:

  1. Click the Gear icon.
  2. Select Chart of Accounts.
  3. Locate the escrow account.
  4. Click the drop-down button in the ACTION column.
  5. Select Make inactive.

Please let me know if there’s anything else I can assist you with. You can always post your questions here in the Community.

Resolution for Issue 'How do I close out an escrow account' available: Yes (Solved).
Source: Intuit Community forum.

How do I close out an escrow account: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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