QB Issue Resolution:
have you checked the audit log to determine how those extra hours were posted by whom and when? It sounds like a little forensic work is required to determine how this is happening. And it sounds like a review of the hours being paid and the payroll calculations should also become standard management practice. If you prepare and issue payments without a review by the owner there is definitely what we call internal control issues. I have a course on internal control for bookkeepers you might want to watch. You need to protect yourself.by insisting that someone checks your work and authorizes payments and not just for payroll but for compliance reporting for Gst and payroll and WCB remittances.
Resolution for Issue 'How do I correct overtime on an employee’s paycheque that was issued, cashed and reconciled? It was in the employee’s favour.' available: Yes (Solved).
Source: Intuit Community forum.
How do I correct overtime on an employee’s paycheque that was issued, cashed and reconciled? It was in the employee’s favour.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for authorizes payments
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