QB Issue Resolution:

I understand how customizing customer statement is beneficial to you and your business. Right now, this feature is still unavailable.


To ensure your voice is heard, I will pass along another feature request on my end. For the time being, you can visit our blog and sign up to our Newsletter.


This way, you’ll receive email updates about changes in the product. Since it’s not yet available, you can try running the Sales by Product/Service Detail report to generate the information you need from the receipts.


Here’s how:


  1. On the left navigation bar, click Reports.
  2. Select Sales by Product/Service Detail.
  3. Filter the date range.
  4. Choose the desired option from the Group by and Sort field. 
  5. Click the small cogwheel within the report, and add Product/Service

If you need tips in the future, visit our QuickBooks Help Articles site.


Just click the Reply button if you have any other concerns about your QuickBooks account. I’d be sure to help. Take care.

Resolution for Issue 'How do I customize my customer statement to include transaction details such as the product/service accounts?' available: Yes (Solved).
Source: Intuit Community forum.

How do I customize my customer statement to include transaction details such as the product/service accounts?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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