QB Issue Resolution:

You’ll have to cancel your accountant version, and purchase a new subscription. To cancel your accountant version, just click on the Gear icon, and choose Your Account.

Resolution for Issue 'How do I drop the accountant program from our QuickBooks and just use the basic online' available: Yes (Solved).
Source: Intuit Community forum.

How do I drop the accountant program from our QuickBooks and just use the basic online: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for accountant program
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Error Recovery for accountant program [Canada]
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