QB Issue Resolution:

How do I edit credit card information for one of my customers?
Answer ID: 6558

To modify a credit card payment type for one of your customers:

Choose + icon > Sales Receipt.
Select a customer.
Change the payment method to a credit card type then click the Enter credit card details button.
Modify the credit card information.
Click OK.

If you did not see the Edit button directly below the Payment Method screen, you need to setup your credit card payment methods to use merchant services.

Go to the Gear icon and click All Lists.
Click link Payment Method List.
Click on the Visa or MasterCard options.
Click Edit.
Click the Credit Card option to select, and then click Save. You can also add a new payment method option and then make sure that you mark the Credit Card option.

The edit button should now be available so that you can edit your credit card information.

You will also need to select the option Process Credit Card Payment on the sales receipt. When you save the transaction you will see a Verisign authorization window with the authorization code.

Answer ID 6558
Products QuickBooks Online Simple Start (H)
QuickBooks Online Essentials (H)
QuickBooks Online Plus (H)
Categories Merchant Account Service
Using This Product
Date Created 07/29/2014 06:03 PM
Date Updated 07/29/2014 06:03 PM
Allow Crawling? Yes

Resolution for Issue 'How do I edit credit card information for one of my customers?' available: Yes (Solved).
Source: Intuit Community forum.

How do I edit credit card information for one of my customers?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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