QB Issue Resolution:
Emailing from QB is a convenience but QB is not an email “client” program. It does not have an inbox, Outbox, etc. Think of it as the mailman service, not the secretary or admin assistant.
“I have the switch flipped in my email program that tells me when anyone I send an email to has read that email.”
There are only a few web mail services and Outlook that allow QB to “send through me and keep a record in the Sent” folder. This might not work for you. We don’t know which email smtp service you are using, or if you are using Outlook, for example.
Here is what I recommend:
Go to Edit menu > Preferences, and Send Forms, Company Preferences. Find Invoices. Put your own email address in the BCC field. When yous end to anyone, you also get a copy.
I send 25 invoices, and when I see I also got 25, I know all of them were processed.
Resolution for Issue 'How do I get a confirmation that an emailed customer invoice was received and “read” by the customer?' available: Yes (Solved).
Source: Intuit Community forum.
How do I get a confirmation that an emailed customer invoice was received and “read” by the customer?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Customer
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