QB Issue Resolution:
We can perform some troubleshooting steps to get the mileage trips in the Android app to sync in your account, jatkinson.
Let’s make sure your phone’s location permissions are set to Allow all the time option. Then, the physical activity permission is also set to Allow option.
Once done, go to your phone settings to allow QuickBooks Online (QBO) to run in the background while your phone is using data. Then, update your Android app to give you access to the latest features and improves app security/stability.
For the steps and details, you can check out this article: Android mileage tracking troubleshooting guide. Then, go to Permission to run in the background (whitelist) and Update your app section.
To learn more about tracking your mileage, please refer to this article: Track mileage in QuickBooks Online.
Resolution for Issue 'How do I get mileage trips in the Android app to sync with QB online? It was working until 4 days ago; last 4 days of trips show in mobile but not in QBO.' available: Yes (Solved).
Source: Intuit Community forum.
How do I get mileage trips in the Android app to sync with QB online? It was working until 4 days ago; last 4 days of trips show in mobile but not in QBO.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Android mileage tracking troubleshooting
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Error Recovery for Android mileage tracking troubleshooting [Canada]
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