QB Issue Resolution:

Two things need to happen:

1) The customer profile has to have the email listed AND check in the box labeled “OK to Email”

2) You must have a full version of Microsoft Outlook installed and configured with the email account you wish to use.

When opting to email a document to the customer, QuickBooks Point of Sale will launch the default Windows email client and attach the document to the email. You will have to hit Send on the email though.

Also, you can configure the messaging stated on the email by going to File > Preferences > Company > Email Documents

Resolution for Issue 'How do I integrate my e-mail to QB POS Pro 2013 in order to e-mail my customers with their sales receipt?' available: Yes (Solved).
Source: Intuit Community forum.

How do I integrate my e-mail to QB POS Pro 2013 in order to e-mail my customers with their sales receipt?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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