QB Issue Resolution:

Deposit to “Undeposited Funds” originates either from Receive Payment Form (in case of Invoice) or Sales Receipt.

Go to “Bank Deposit” form (create + sign > other > bank deposit), your customer payments (either from Invoice or Sales Receipt) should be grouped together with the total matching your bank deposit slip.

Resolution for Issue 'how do i make deposits?' available: Yes (Solved).
Source: Intuit Community forum.

how do i make deposits?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Banking
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Error Recovery for Banking [Canada]
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