QB Issue Resolution:

How do I optimize my screen settings in QuickBooks Online?
Answer ID: 3345

If you’re having problems with the viewability of QuickBooks Online:

If using a PC, a simple way to shrink or enlarge the text on your screen is to hold down the CTRL key and move roller in the center of your mouse either forward or backward to change the text. If your mouse is not equipped with the center roller, try the steps below.
Try the tips for using ClearType to enhance your screen fonts in Windows XP:

1. In the Control panel, select Display.
2. Select the Appearance tab and click on Effects….
3. To turn on ClearType, check the box for Use the following method to smooth edges of screen fonts, then select ClearType in the dropdown list.
4. Close the Effects dialog by clicking OK and click Apply to complete the process.

Note: Original Equipment Manufacturers that pre-install Windows have the option of setting the ClearType default to on or off. If you install Windows yourself, ClearType will be turned on by default on Windows 7 and Windows Vista and turned off by default on Windows XP.

Mac: The equivalent tool is called Font Smoothing. Enabling and changing those settings varies by your operating system so check the Mac in-product help to find these settings:

1. Click on Help in Finder.
2. Search for Font Smoother.
3. Click on the Help Topic.
Check and adjust your monitor display settings, especially the brightness and contrast settings.

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Answer ID 3345
Products QuickBooks Online Basic
QuickBooks Online Edition
QuickBooks Online Simple Start
QuickBooks Online Essentials
QuickBooks Online Plus
QuickBooks Online Simple Start (H)
QuickBooks Online Essentials (H)
QuickBooks Online Plus (H)
Categories Using This Product
Date Created 07/28/2010 03:13 PM
Date Updated 11/29/2012 09:33 AM
Allow Crawling? Yes

Resolution for Issue 'How do I optimize my screen settings in QuickBooks Online?' available: Yes (Solved).
Source: Intuit Community forum.

How do I optimize my screen settings in QuickBooks Online?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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