QB Issue Resolution:

You never use a JE when Names are involved.


A Vendor Credit is an Enter Bill, changing it to Credit/Return. Now you can list the Items here, and job track it. If you need to pass this to the customer on the next invoice or as a reduction on a sales receipt, mark it Billable. If you have no further charges for the customer where you can use this for a reduction of what they need to pay you next time, then mark this Not Billable and make a Credit Memo for the customer manually, using the same item. The Credit Memo provides for issuing the customer a refund of this amount. Don’t use both methods; the Billable status is so that you can select it next time you use Add Time & Costs. The Credit Memo is because you don’t intend to do any further charges to the customer using Add Time & Costs.


A JE bypasses customer and vendor center, bypasses cash vs accrual basis, bypasses the use of Items (but the Job Reporting relies on the use of items), bypasses affecting Purchase and Sales reporting, bypasses your ability to manage Sales taxes for the activity, and will not provide for using Quantity, either. A JE bypasses Job reporting provisions.


You don’t need a Barter account, either. There is no “let’s avoid trading funds” activity here. Everything is provided as part of Vendor entries and Customer entries and regular Banking activities.

Resolution for Issue 'How do i post a credit from a vendor for a specific customer of mine?' available: Yes (Solved).
Source: Intuit Community forum.

How do i post a credit from a vendor for a specific customer of mine?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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