QB Issue Resolution:

You can run and print the customer transaction statement report. It will show all the activity between the dates you choose. It doesn’t have a balance forward amount, but it will show the total amount and the amount received for the period.

To run a transaction statement:

  1. Go to the Customers tab.
  2. Click on the name of the customer.
  3. Click New transaction.
  4. Select Statement.
  5. Click on the drop-down under Statement Type, and choose Transaction Statement.
  6. Select the correct Start Date and End Date.
  7. Click Apply.

Print the statement by clicking Print or Preview at the bottom of the page.

Resolution for Issue 'How do I print out a customer statement that shows the total amount paid for the year 2016?' available: Yes (Solved).
Source: Intuit Community forum.

How do I print out a customer statement that shows the total amount paid for the year 2016?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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Error Recovery for print out a customer statement [Canada]
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