QB Issue Resolution:
For this: “and took $400 as cash back to cover expenses for vendors that do not accept credit or check”
You post the “Cash Back” to a Bank type of account; taking the cash is not the spending. You need to show you are managing the flow and use of Cash by using a Bank named for Cash on Hand or Petty Cash. Edit your original deposit screen and at the bottom, change that to Petty Cash and let the program create this as a new Bank account.
Resolution for Issue 'How do I reclass an entry from Owner’s Draw to the correct expense account?' available: Yes (Solved).
Source: Intuit Community forum.
How do I reclass an entry from Owner’s Draw to the correct expense account?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Cash Back
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Error Recovery for Cash Back [Canada]
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