QB Issue Resolution:

You don’t need a name there and should not really use that. The Program uses that, when you are selecting from Undeposited Funds.

Resolution for Issue 'How do I record a bank refund? The deposit window does not allow me to choose the bank in the “received from” field.' available: Yes (Solved).
Source: Intuit Community forum.

How do I record a bank refund? The deposit window does not allow me to choose the bank in the “received from” field.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for bank refund
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Error Recovery for bank refund [Canada]
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