QB Issue Resolution:

If an item was lost or damaged use inventory adjust, set the adjusting account to cogs-shrinkage and lower the qty on hand

deposit the funds and use other income as the source account for the deposit


You could sell the item for the amount received I guess, some would do it that way

Resolution for Issue 'How do I record Amazon inventory reimbursement?' available: Yes (Solved).
Source: Intuit Community forum.

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