QB Issue Resolution:

“I have about 20 receipts where I delivered products to customers, but they never paid.”

“and get them out of the list of receipts to be deposited to the bank?”

That is why you use Invoices. Sales Receipts implied “also paid.”

I would change them: delete the sales receipt and make them invoices,for the same items and date and amounts. Now you can adjust them as Bad Debt using a Credit Memo.

Resolution for Issue 'How do I record bad debt when I don’t use invoices?' available: Yes (Solved).
Source: Intuit Community forum.

How do I record bad debt when I don’t use invoices?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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