QB Issue Resolution:

It’s best if you contact QuickBooks support to update it easily on their end. Here’s how to reach them:

https://help.quickbooks.intuit.com/contact

Select your QuickBooks version.
You need to select a topic or you can click on “Other” for topic and type in your issue on the right pane.
Click on the Phone button to show you the number of support.

Take care.

Resolution for Issue 'How do I reset the primary user role to a different user?' available: Yes (Solved).
Source: Intuit Community forum.

How do I reset the primary user role to a different user?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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